Christiano Cesar
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Xtract360 Form Builder
A JSON-driven insurance form builder with live preview, field ordering, and exportable configuration.
Professional Experience
MDSAS
2nd/3rd Line Support Engineer • Present
Specializing in API debugging and SQL database management. Handling complex incidents and ensuring platform stability for enterprise clients.
Deep Dive
Pearson VUE
Global Ops & Incident Management • Previous
Managed global operations and critical incidents for high-stakes testing environments. Coordinated cross-functional teams to resolve P1 outages.
Deep Dive
Ayty Tech
System Support Specialist • Previous
Supported call center software and managed overnight deployments for high-concurrency environments.